Terms & Conditions | Amorina Pet Bags

Last updated: 6 April 2026

Welcome to Amorina Pet Bags.
By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully before placing an order.

1. About Us

Business name: Amorina Pet Bags (Damien Bouvier, EI)
SIREN: 884 837 022
Registered Address: 193 Rue Jean Borotra, 06110 Le Cannet, France
Contact email: support@amorinapetbags.com

Amorina Pet Bags sells luxury pet carrier bags and accessories, handcrafted in Europe.

2. Use of the Website

By using this site, you agree to:

Provide accurate personal information
Use the website for lawful purposes only
Not attempt to interfere with site performance or security

We reserve the right to refuse service or cancel orders at our discretion.

3. Orders & Payments

All prices are listed in EUR and may be converted at checkout depending on your currency and region.

We accept secure payments via:

Credit & debit cards
Apple Pay
PayPal (including Pay in 4 where available)
Klarna

Your order is confirmed once payment is successfully processed.

4. International Orders & Customs Fees

We ship worldwide from our European workshops.

For deliveries outside the European Union (including USA & UK):

Customs duties, import taxes, and brokerage fees may apply and are the buyer’s responsibility.

These fees are not included in the product price or shipping cost and must be paid by the recipient upon delivery.

Please, we recommend checking your local customs rules before purchasing.

5. Shipping & Delivery

Estimated delivery times are provided as guidance only. Most orders are delivered within 3–7 business days. Depending on destination, production schedules, custom details, carrier constraints, or customs clearance, some orders may require additional time and may take up to 20 business days.

Once shipped, tracking information will be provided
Delivery delays caused by customs, carriers, or external factors are outside our control

6. Returns & Exchanges

Returns, exchanges, and withdrawal rights are governed by our Returns & Refunds Policy.
We offer a 15-day commercial return policy in addition to any mandatory legal rights that may apply.

Returned products must be:

Unused
In perfect condition
With all original packaging & tags

Return shipping costs are the customer's responsibility unless the product is defective or incorrect.

Made-to-order and personalized items cannot be returned.

7. Warranty

Products are guaranteed against manufacturing defects.
This warranty does not cover normal wear, improper use, or accidental damage.

Nothing in this section limits the consumer’s mandatory legal rights, including the legal guarantee of conformity where applicable.

8. Product Accuracy

We strive for the highest accuracy in our descriptions and photos.
However, minor variations in color, fabric texture, or measurement may occur due to artisanal production.

9. Intellectual Property

All content & images on this website are the property of Amorina Pet Bags.
Reproduction, distribution, or use of content without permission is strictly prohibited.

10. Liability

Amorina Pet Bags is not responsible for:

Improper use of the product
Decisions taken based on website/blog content
Delays or losses caused by carriers or customs

Users are responsible for ensuring products are suitable and safe for their pet.

11. Governing Law

These Terms & Conditions are governed by French law. However, consumers may also benefit from any mandatory consumer protection provisions applicable in their country of residence.

12. Consumer Mediation

In the event of a dispute, consumers may seek an amicable resolution through an authorized consumer mediator in accordance with applicable law.

13. Contact

For any questions regarding these Terms & Conditions:

📧 support@amorinapetbags.com
📍 193 Rue Jean Borotra, 06110 Le Cannet, France

Acceptance of Terms

By placing an order with Amorina Pet Bags, you acknowledge that you have read, understood, and agree to these Terms & Conditions.